Explore Our Service Levels
Tailored Solutions for Your Needs
Discover our range of service levels designed to meet your specific requirements, ensuring seamless support and peace of mind.
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Our Service Tiers
Choose Your Ideal Service Plan
Standard Service
Our Standard Service plan offers fast delivery and phone support. Warranty claims are handled via carry-in or mail-in to our Netherlands warehouse.
Extra Service
Extra Service includes all features of the Standard Service plan, plus complimentary shipment arrangements for warranty claims, available exclusively within the EU.
Premium Service
Premium Service provides comprehensive support, including transport arrangements and a replacement device during warranty repairs, available exclusively within the EU.
Additional Support
Enhance your service experience with optional add-ons tailored to your needs.
Service packages for Inogen Oxygen Concentrators
Attention: The purchase of an Extra or Premium service package is only possible during the ordering process. Subsequent purchase is not possible! The service packages are not transferable and the validity of the respective service package expires in the event of private resale!
Standard
Top quality products
Personal service and advise by phone, whatsapp or email
Fast follow-up
Economy shipping
Including 1 nasal cannula
Carry-in or Mail-in Warranty, customer arranged
Free transport for all Warranty movements
Temporarily replacement during repair period (A repair could take up to 6-8 weeks)
€0,00
Extra
Top quality products
Personal service and advise by phone, whatsapp or email
Fast follow-up
Economy shipping
Including 1 nasal cannula
We organise transport during Warranty
Free transport for all Warranty movements
Temporarily replacement during repair period (A repair could take up to 6-8 weeks)
€149
Premium
Top quality products
Personal service and advise by phone, whatsapp or email
Fast follow-up
Fast shipping
Including 5 nasal cannula
We organise transport during Warranty
Free transport for all Warranty movements
Temporarily replacement during repair period (A repair could take up to 6-8 weeks)
€395