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Delivery and installation
Products from the webshop that can be easily delivered are sent by courier. We do our best to get your order to you as soon as possible. However, we are dependent on third parties to do so. Not all products are in stock in our own warehouse; these products are shipped directly to you by our supplier. Of course, we will let you know how soon your order will be delivered.
Small products like the accessories for Atto and oxygen therapy with a total price below €75 will be shipped with an order fee of €7.50. If these accessories have a total price of more than €75, shipping is still free. Other products are always shipped free of charge.
We basically deliver and install all the beds we rent or sell. Pickup is not possible; we want to make sure the bed is installed properly. An elevator can only be sent if it is clear that the recipient is capable of installing and operating it. If you buy a bed or elevator from us, it will be delivered to you free of charge and if necessary installed in the Netherlands, with the exception of the Wadden Islands and Zeeland Flanders. That’s already a discount of up to €125! Delivery and installation costs for the Wadden Islands, Zeeland Flanders and abroad are on request.
- When renting, we always charge transportation costs and possibly installation costs.
- The exact cost depends on the product and the destination, and the fee is a one-time round trip fee.
- Each product group has its own terms and conditions and these are listed with the information about renting the particular product.
- Some products can also be picked up (and returned). Even in such cases, we may charge a fee for preparatory acts.